Last Updated: July 9, 2026

Welcome to Pept Youth, operated by Kalachakra Limited ("Pept Youth," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, purchase products or services, contact our support team, or otherwise interact with Pept Youth.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide as well as certain information collected automatically when you use our website.

Personal Information

Depending on how you interact with Pept Youth, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through third-party payment providers)
• Account login information
• Order history
• Customer support communications
• Consultation information you voluntarily provide
• Newsletter subscription preferences

Providing certain information may be necessary for us to process your orders, provide services, or respond to your inquiries.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Pages visited
• Time spent on pages
• Referral URLs
• Website interaction data
• Cookies and similar technologies

This information helps us improve website performance, security, and user experience.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Verify your identity where appropriate
• Provide customer support
• Respond to inquiries
• Manage your account
• Deliver consultations and related services
• Process payments
• Send order confirmations and shipping updates
• Improve our website and services
• Personalize your shopping experience
• Detect fraud or unauthorized activity
• Comply with legal obligations
• Send marketing communications where you have provided consent

We only use your information where there is a lawful basis to do so.

4. Marketing Communications

With your consent, we may send:

• Product updates
• Wellness information
• Promotional offers
• Company news
• Educational content
• Special events

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Opting out of marketing communications does not affect transactional emails relating to your orders or account.

5. Cookies and Tracking Technologies

Pept Youth uses cookies and similar technologies to:

• Remember user preferences
• Maintain secure sessions
• Improve website functionality
• Analyze website traffic
• Measure marketing performance
• Personalize user experiences

You can manage cookie preferences through your browser settings.

Disabling cookies may affect certain website features.

6. Payment Processing

Payments are processed by trusted third-party payment providers.

Pept Youth does not store complete payment card information on its own servers.

Payment providers process your payment information in accordance with their own privacy policies and applicable security standards.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping providers
• Healthcare providers involved in delivering services (where applicable)
• Technology providers
• Customer support platforms
• Email communication providers
• Website analytics providers
• Fraud prevention services
• Government authorities when required by law

All third-party providers are expected to handle personal information responsibly and in accordance with applicable privacy laws.

8. Healthcare Information

Certain services offered through Pept Youth may involve the collection of health-related information that you voluntarily provide.

Such information is used solely for the purposes of evaluating your eligibility for services, facilitating consultations, delivering appropriate care, and meeting applicable legal and regulatory requirements.

We take reasonable measures to safeguard sensitive information and limit access to authorized personnel and service providers who require it to perform their duties.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Maintain business records
• Resolve disputes
• Comply with legal obligations
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format
• Lodge a complaint with the appropriate supervisory authority

To exercise your rights, please contact us using the details provided below.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

13. International Data Transfers

Your information may be processed or stored in countries other than your own where our service providers operate.

When transferring personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

When updates are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of our website following the publication of changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Pept Youth Operated by Kalachakra Limited

Email: support@peptyouth.com