Refund policy

Return and Refund Policy

Return and Refund Policy – Alpaca House (operated by Einfinitee Limited)
Last updated: February 7, 2026

Alpaca House provides digital services and subscription-based access to AI systems. Because our products and services are digital, we do not offer returns.

Refunds

Subscription fees are generally non-refundable once billed. This includes partial usage periods and unused time.

Exceptional circumstances

Refund requests may be reviewed on a case-by-case basis for billing errors or verified technical issues, at our discretion.

Contact

Alpaca House is operated by Einfinitee Limited.
Address: Coliemore House, Coliemore Road, Dalkey, Co. Dublin, A96 A8D5, Ireland
Email: support@alpacahouse.shop